Privacy Policy
Effective Date: October 26, 2025
Website: https://love-u-convert.com
Contact Email: Contact@love-u-convert.com
Overview
Welcome to Love U Convert — a secure, global online tool designed to process, convert, and manage your files, documents, and data efficiently and safely. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our services.
If you have provided us with personal data of other individuals or organizations (such as colleagues, clients, or team members), please make sure they understand our privacy policy. Furthermore, please only provide us their data if you are explicitly authorized to do so.
This Privacy Policy has been drafted in accordance with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India's Digital Personal Data Protection Act (DPDP Act 2023).
By using our website and services, you agree to the terms described below.
1. What Information We Collect
(a) Files, Documents, and Data You Upload
- The files, documents, or data you upload are processed solely for the purpose of completing your requested conversion or related operation.
- These files are stored temporarily on secure, ISO 27001-certified cloud servers and are automatically deleted within 2 hours after processing.
- We do not access, view, or analyze your files unless you provide explicit written consent or if required to comply with legal obligations.
- You retain full ownership and copyright of your files at all times.
(b) Automatic Data (for Analytics & Security)
- IP addresses are temporarily stored in server memory only for rate-limiting and security purposes.
- They are automatically cleared within 24 hours, never stored persistently, and never shared with third parties.
- We may collect limited, non-personal technical data such as browser type, operating system, and session duration via Google Analytics to improve website performance.
- Various third-party services that we integrate with may also collect technical data related to your interaction with our site. These are described further in the Third-Party Data Processing section.
(c) Contact Information
If you contact us via email or any communication channel, we may temporarily store your contact details solely to respond to your inquiry. Such information is deleted once the conversation or support case is resolved.
2. Purpose of Data Use
What does Love U Convert use my personal data for?
Our primary purpose for collecting any limited data is to:
- Provide support and resolve service issues
- Improve site reliability, performance, and experience
- Enforce API rate limits and prevent abuse
- Comply with applicable legal requirements
💡 Revenue Note: Love U Convert generates revenue only through Google Ads displayed on the website. We do not sell, rent, or trade any user data with advertisers or third parties. Ads shown are contextual and managed by Google AdSense under Google's own privacy framework.
We do not offer subscription plans or paid user accounts at this time.
3. Third-Party Data Processing
We utilize trusted third-party cloud infrastructure providers for temporary file processing and storage. All such providers comply with ISO 27001 and other international information security standards.
Our analytics and advertising partners include:
- Google Analytics – anonymized visitor statistics
- Google AdSense – contextual ad delivery based on non-identifiable data
You can review Google's Privacy Policy here: https://policies.google.com/privacy.
Love U Convert's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We do not share any user data or files obtained from Google APIs with third-party applications.
4. File Storage & Deletion Policy
- All uploaded and processed files are automatically deleted within 2 hours after task completion.
- We do not permanently store, index, or back up your files.
- Once deleted, files cannot be recovered.
- We never access your files unless you provide explicit written consent or legal obligations require it.
You retain all ownership rights to your data, files, and documents.
5. Data Security
We apply robust physical and digital safeguards to protect your data, including:
- 256-bit SSL/TLS encryption for all file transfers
- ISO 27001-certified cloud infrastructure
- Automatic file deletion within 2 hours
- Firewall and anti-intrusion systems
- Continuous security monitoring and audits
Only authorized staff may access limited operational data, strictly for maintenance or compliance. All staff are legally obligated to follow this Privacy Policy and international privacy laws applicable to data controllers (e.g., GDPR).
Although no system can guarantee 100% protection, we continuously enhance our infrastructure to meet global security standards.
6. With Whom Does Love U Convert Share My Personal Data and Why?
Short answer: We share minimal data only to operate and improve our service — never for sale or marketing purposes.
Love U Convert does not sell or rent user data to any entity. Our revenue is generated solely from Google Ads displayed on our website. These ads are managed by Google AdSense, which may use cookies to deliver relevant advertising under its own privacy policies.
We may share limited information under these rare circumstances:
- To comply with applicable laws or legal requests
- To protect the rights, safety, or property of Love U Convert, users, or the public
- To cooperate with law enforcement if legally compelled
All such disclosures are handled in accordance with global privacy laws.
7. Legal Basis for Processing (GDPR Compliance)
We process limited technical data under the following legal bases:
- Contractual necessity: To provide requested services
- Legitimate interest: Service stability, analytics, and rate limiting
- Legal obligation: To comply with data protection or law enforcement requirements
- Consent: For analytics and advertising (via Google services)
You can withdraw consent anytime by adjusting your browser's cookie/ad settings or contacting us at Contact@love-u-convert.com.
8. Your Legal Rights
Under GDPR, CCPA, and India's DPDP Act 2023, you have the right to:
- Access, correct, or delete your data
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
- File a complaint with your local data protection authority
Since we permanently delete all uploaded files and data within 2 hours of processing and do not retain any backups, requests for data access, correction, deletion, or portability can only be processed if the data still exists in our system (i.e., within 2 hours of processing). Such requests will be handled within 7 business days. If the data has already been deleted, we will inform you that the requested data is no longer available. In complex cases, we will notify you and may take additional time (up to 30 days) as permitted by applicable laws.
To submit a request, you must verify your identity (e.g., by providing a copy of a valid ID). We may refuse requests that conflict with legal or operational obligations, and we will notify you in such cases. For requests, please contact Contact@love-u-convert.com.
9. International Data Transfers
Your files and limited technical data may be processed on servers outside your country. All transfers comply with GDPR-approved safeguards and occur via encrypted channels within ISO 27001-certified environments.
10. Children's Privacy
Love U Convert is not intended for users under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a child under the age of 13, we will investigate the situation, including obtaining parental or guardian consent if necessary, and will promptly delete the data within 2 hours in accordance with our standard data deletion policy. Parents or guardians can contact us at Contact@love-u-convert.com to request to review or delete their child's data. If the data has already been deleted due to our 2-hour deletion policy, we will inform the requester accordingly.
11. Why Do I Have to Accept the Terms of This Privacy Policy?
By using our website, you acknowledge and agree that Love U Convert will process your data in accordance with this Privacy Policy.
Our service inherently processes and transmits data globally, and this document provides all necessary legal information for your informed consent. If you do not agree to these terms, you must discontinue using the service.
For questions or clarifications, please contact Contact@love-u-convert.com.
12. Updates to This Privacy Policy
Yes, this Privacy Policy may be updated. As our product and global regulations evolve, we reserve the right to modify this policy without prior notice. The most recent version will always be available at https://love-u-convert.com/privacy with the "Effective Date" shown above. We recommend checking this page periodically to stay informed of any updates.
13. Contact Information
If you have questions or concerns regarding privacy, please reach out to us:
📧 Email: Contact@love-u-convert.com
🌐 Website: https://love-u-convert.com
📍 Location: Bihar, India